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Verizon has a terrible understanding of geography. Two months ago, in the midst of the epic battle I’ve mentioned before, I received a late fee on my bill, which is set to auto-pay, which led me to call customer service and ask how such a thing was possible. “It looks like we credited your account,” …

I certainly never intended to get involved in any Apple vs. PC war, but Apple people kept cramming “it just works” down my throat. Sure it does, I thought a few weeks back, hearing my friend explain how his iPad would lock up and he couldn’t get it to pick up the WiFi signal. Nevertheless, …

Fresh from mocking my friend who was excited to buy file folders for his two new filing cabinets, I realized again I had not achieved an important goal that I’ve had for a while quite yet: the paperless office. Though my friend, who claims not to be a Luddite but veers close to such things, …

I have three cell phones as part of my Verizon plan, including a phone for my nephew who is away at college. I would have told you that he was going to college here in the U.S., but according to Verizon, he apparently goes to college, every once in a while, abroad. Yep. Because every …

My friend sent me an email, sarcastically using the APA format for the body of it. This was no doubt due to a certain level of frustration with some online classes that have required intense accuracy of the format and sources used. His responses to me were clever and quasi realistic, citing FltPlan.com as he …