A woman came in and, after inquiring about the price of several bakery items, said that our prices were too high. She left after voicing her complaint. It seemed she’d been interested in purchasing a selection of Christmas cookies, of which we have a delicious and completely homemade selection. Linzers, Mexican wedding cookies, sugar cookies, chocolate peppermint cookies…oh, they are yummy.
And are 75 cents apiece.
They’re good.
They should be “expensive.” You should shell out some dough for real dough.
None of us were too worked up after the incident. We merely went back to work filling orders for cakes, cookies, pies, and tarts.
Rather than write yet another post on the difficulty found in trying to make a quality product (in my case, arts and crafts) and achieve sustainability in a Big Box store world where customers have been trained to pay low prices for cheap mass-produced stuff, I will merely let what I was thinking in my head stand on its own:
Related Posts:There are Christmas cookies available at WalMart. On a 100 percent plastic tray, you can enjoy 40 percent plastic cookies all at low, low prices. Merry Christmas.
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Maybe that customer should learn how to bake cookies herself. That could be a whole new revenue source for you–”Think our cookies are too expensive? Then you should purchase three cookie-making lessons for the low, low price of $295.”